Curbside Pickup

Steps for Curbside pick up of library materials:

  1. Check the catalog: At this time we can only lend our own materials. Check the catalog to see if the item is owned by NAPL, and is available.
  2. Submit a request: The best way to hold an item is by placing a hold in the catalog. (Make sure NAPL has an available copy!) You can also call for assistance (413.662.3133) If you do not have specific items in mind (“I just want a few mysteries.”) please call. For adult items, use extension 13, for children’s and teen items, ex. 14.
  3. Pick up: We will call you to arrange a time. In general, items ordered by noon will be ready the next weekday unless they are in quarantine. (We are quarantining items for three days after they are returned.) Pick up hours will be M-W & F: 11-1; Th: 4-5:30

A note about due dates: Due to our process for curbside service, your library items will be checked out at least one day – maybe more – before you actually pick them up. This means you won’t have them for a full loan period before they are due back again. In addition, auto-renewal has been temporarily suspended for technical reasons by CW MARS. But don’t worry! Until things are back to normal, we will not be charging overdue fees. So if you still need a few days to finish up, call us or renew online… or just return it a few days late. We’re ok with that!

Curbside print pick up: While we can not yet make our computers and copiers available, you CAN print from home or your phone, and pick up curbside! See instructions here for printing from your computer or phone – you can even do it directly from an email. Your printout will be placed in an envelope with your email address written on the outside. Print jobs sent by 10 AM (3PM on Thu) will be ready the same day at curbside pick up times.  Pick up hours will be M-W & F: 11-1; Th: 4-5:30